SERVICES
Monitor performance and build trust
At the same time, stakeholders are scrutinising responsible business claims more closely. Boards, investors, regulators, customers, civil society and communities expect companies to demonstrate progress with data, transparency and honest communication. Measuring performance is therefore not just about reporting; it is about steering the programme, improving decisions and building trust.
Kumi helps organisations measure what matters and communicate progress with confidence. We design performance frameworks that combine practical KPIs, meaningful indicators and monitoring systems with benchmarking against peers, standards and good practice. Our approach helps our clients to assess whether due diligence activities are reducing risk, improving supplier performance and delivering better outcomes for rights holders. We also support external reporting, disclosure and stakeholder engagement, helping organisations communicate their approach in a clear, credible and balanced way.
- Benchmarking and performance tracking: We benchmark responsible sourcing and due diligence performance against peers, standards and good practice, and design KPIs and monitoring frameworks that provide meaningful insight into progress and performance over time.
- External reporting and disclosure support: We support responsible business reporting and disclosure, helping organisations communicate their due diligence approach, performance and progress in a clear, credible and balanced way.
- Stakeholder engagement strategy and facilitation: We design and facilitate stakeholder engagement with investors, customers, civil society, communities and other relevant groups, creating structured dialogue that builds trust, informs decision-making and strengthens relationships.
- Industry collaboration and convening: We support industry collaboration and convening to help organisations share learning, align approaches and accelerate improvements in responsible sourcing across sectors and supply chains.
