SERVICES
Build a due diligence system that works
As regulatory requirements, customer expectations and assurance programmes become more demanding, organisations need due diligence systems that are practical, auditable and embedded in day-to-day business operations. The goal is not simply to demonstrate compliance, but to enable better decisions, stronger governance and more effective management of supply chain risks.
Kumi helps organisations build responsible sourcing and due diligence systems that fit their operating reality. We begin by understanding the outcomes the business needs to achieve, where its most significant risks lie, and how decisions are made across procurement, legal, sustainability, operations and senior leadership.
Our work combines deep expertise in human rights and responsible sourcing with practical experience across upstream, midstream and downstream value chains. Rather than leading with technology or off-the-shelf frameworks, we design policies, processes, governance and practical tools that integrate due diligence into everyday business operations. The result is a system that people use, leaders trust, and external stakeholders can have confidence in.
- Management system design: We design supply chain due diligence and social performance management systems that connect policies, procedures, roles, responsibilities and decision-making processes into a coherent operating model.
- Responsible sourcing diagnostic and maturity benchmarking: We assess the maturity of existing due diligence systems against relevant standards, regulatory expectations and good practice, helping clients understand what is working, where gaps exist and what improvements to prioritise.
- Management system implementation and change management: We help clients embed due diligence and social performance into day-to-day business operations through governance design, internal engagement, training and change management, ensuring new ways of working are understood, adopted and sustained.
- Operational grievance mechanism design and review: We design and review grievance mechanisms, early-warning processes and complaints-handling systems that help clients to identify issues earlier, respond effectively and strengthen trust with workers, communities and other stakeholders.
- Supply chain traceability and transparency solutions: We help clients improve visibility across complex supply chains through practical traceability, supplier data and transparency solutions, using technology where it delivers meaningful business value.
