SERVICES

Build a due diligence system that works


Silver cogs in a watch

Management systems for responsible sourcing and social performance only create value when they are designed around the business they support. Too often, organisations rely on generic off-the-shelf frameworks or layer technology onto processes that were never built with due diligence in mind.

The result is a system that appears credible on paper but has little influence over procurement decisions, supplier engagement, risk management or executive oversight.

  • Management system design: We design supply chain due diligence and social performance management systems that connect policies, procedures, roles, responsibilities and decision-making processes into a coherent operating model.
  • Responsible sourcing diagnostic and maturity benchmarking: We assess the maturity of existing due diligence systems against relevant standards, regulatory expectations and good practice, helping clients understand what is working, where gaps exist and what improvements to prioritise.
  • Management system implementation and change management: We help clients embed due diligence and social performance into day-to-day business operations through governance design, internal engagement, training and change management, ensuring new ways of working are understood, adopted and sustained.
  • Operational grievance mechanism design and review: We design and review grievance mechanisms, early-warning processes and complaints-handling systems that help clients to identify issues earlier, respond effectively and strengthen trust with workers, communities and other stakeholders.
  • Supply chain traceability and transparency solutions: We help clients improve visibility across complex supply chains through practical traceability, supplier data and transparency solutions, using technology where it delivers meaningful business value.
Perspective underneath scaffolding